Day One: 9:00 a.m. – 4:00 p.m.
Find out what a leader is ... and how to become an effective one
What makes effective leaders tick? Explore the skills and characteristics that all successful leaders share. See what some of yesterday´s and today´s leaders did to become successful, and then find out how to make your own transition from mere management to powerful leadership.
What determines a great leader ... and how well do you measure up?
How to develop a leader´s personality
How to distinguish between management and leadership ... and what if you have to do both?
6 characteristics that strong leaders show through their thoughts and actions
Understand the vital link between credibility, leadership and ethics
Define your leadership style
How you approach leadership has as much to do with who you are as it does with how you tackle a challenge. You´ll become far more effective if you recognize and define your own personal leadership style. Understanding yourself is the first important key to successfully leading others.
Grasp what leadership style is and how to use it as you guide others
How to discover the details of your own style
The keys to learning what´s effective in your current leadership approach
Proven ways to determine and measure the needed level of authority and control
Discover how to match your leadership style to your group and its challenges
You encounter many different situations on any given workday that test your leadership strength. No one approach can ever successfully handle each one. Expand your range by understanding what makes up other styles and learn how to adopt those approaches when you need them.
Find out if participative leadership and a team approach fit your situation
5 points to remember when matching your style to various operational scenarios
Examine those times when you´d better grab the reins and drive the team
Use a flex style to flow through situation-specific leadership challenges
Learn the successful leader´s approach to creative thinking and sound planning
Leaders use focused thinking and well-developed strategy to achieve their goals and create their vision. Learn how to consider a problem, where to make the connections between seemingly unrelated ideas and how to tap unlikely sources for solutions to generate dramatic results.
Consider details without letting them block your big picture
Understand risk and how to think about it as a leader
Head in the sand ... or eyes in the sky? How to stay open to new possibilities
How to find sound solutions instead of the "perfect idea"
Handle tough choices: Decision-making skills for effective leaders
Decision making is complex. Even the simplest situations call on your powers of evaluation, communication, consideration and projection. Good decisions come out of everything—from experience to a willingness to consider other viewpoints, from the ability to forecast outcomes to your comfort level with uncertainty.
How to use your intuition as an internal communications resource
Avoid the hazards of decision making under employee or stockholder pressure
Profit from your imagination—brainstorm your way to the most effective answer
Confidently evaluate your alternatives without getting stuck in "analysis paralysis"
Day Two: 9:00 a.m. – 4:00 p.m.
Take the steps to build a successful team
The combined strengths of your skills and talents mixed with those of your group members can produce incredible outcomes. But to lead your small or large team, you´re going to have to be adept at coaching, identifying and tapping your team members´ inherent strengths and motivating them so it means something. Learn how to transform a group of Lone Rangers into the "Unstoppable Six" or the "Dedicated Dozen."
How to sidestep the failings that trip up many coaches
How do your coaching skills rate? An easy test will tell you
10 master coaching skills that draw team members together and build spirit
Crisis can be overcome: How to coach when faced with disaster
Triple-O: How to lead when your team is overworked, overstressed and overloaded
Gain greatness when you learn to empower your group
You´ve built the team—the next step is to keep it running at peak performance. Your leadership role calls for you to quickly assess team member abilities and coordinate individual efforts for the best results. Along the way you must do everything you can to empower your team so it can meet its true potential. All of this requires balance, willingness to share power and diplomacy—qualities developed in every strong leader.
Convince your team they have the personalities and the power to succeed
How to plant that important profitability mindset in your team
How to empower through delegation
Give team members room to work—without losing your leadership control
Provide the feedback that enables team members to see and overcome their shortcomings in the shortest possible time frame
How to help employees work through inevitable change
Present change as the positive force it can be
Get a grip on the latest performance management tools
Successful performance management calls for clear and achievable expectations. It demands that you understand the tasks as well as the abilities of those who will tackle them. As a strong leader, you must ensure that performance can be measured, reviewed and adjusted in ways that work for the organization and for the employee.
Develop individuals and your goals will nearly take care of themselves
Where poor performance comes from and how to nip it in the bud
How to keep friendship from blocking your leadership
How to get better results by dropping traditional performance reviews
Manage the motivators that equal great performance
Leadership strategies that foster accountability and responsibility in individual group members are an important link in creating "reach for the sky" performance from your team. Your team grows stronger and your leadership matures when these important principles are put into daily practice.
10 ways to tap employee motivation that will dramatically improve performance
Understand the personality-performance connection and productivity levels will soar
Why "constructive" criticism may be the most destructive communication you can make
How to foster accountability, competence and results throughout your team
The Praise Factor: Why and how to demonstrate approval
Minimize and solve performance problems early
Termination often proves to be a hasty and shortsighted decision. It can bring downtime, costly lawsuits and damaged morale. Instead, consider leadership strategies that stress root-cause understanding, calm yet firm responses and other helpful tactics that will both solve immediate problems and enhance your leadership standing in the long run.
Read the signs: Poor performance rarely comes without warning
What´s really standing in your way in handling performance problems?
How to keep communicating when an employee becomes emotional or defensive
Switch from punitive to corrective leadership to make the biggest impact
Discipline as a way to substitute productivity for problem behavior
How to know when to terminate and why sometimes it is your best option