Corporate Strategies by SkillPath
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In Understanding and Managing the Four Generations, participants will learn...

  • The major factors that influenced each generation
  • How it can hurt the company’s bottom line when the generations don’t get along
  • The learning preferences of each generation
  • Which leadership styles work best with each generation

Fundamental value differences exist between employees of different generations and it’s important to understand the mindsets of the different generations, and how each group sees the workplace. This training course can help managers understand the characteristics and values of the four generations in today’s workplace. What motivates them? How do you resolve clashes that occur between them? Which leadership style works best with each generation? Get answers to these questions along with realistic management strategies that will help ensure all employees get along and thrive together.

Who will benefit from this training

Directors
Managers
Supervisors
Team leaders




    SkillPath Training Information

    Corporate Strategies by SkillPath can bring the following topic to your company: Understanding and Managing the Four Generations

    Click on the link below for more information. http://www.skillpath.com.au/index.cfm/on-site/training/topic/On-site-Generational-Management



    TRAINING AGENDA

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    Understanding the 4 generations

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    • The major factors that influenced each generation
    • Characteristics and core values of the 4 generations in the workforce today
    • How the generations perceive each other
    • What motivates each generation
    • Why it’s important to meet the needs of each of the 4 generations

    Managing generational conflict and communication

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    • Understand the typical on-the-job clashes that can occur between the generations
    • How it can hurt the company’s bottom line when the generations don’t get along
    • Resolving conflict between the generations
    • Communication between generations
    • Why communication is one of the key elements of cross-generational management

    Generational learning

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    • Basic principles of adult learning
    • How different generations can learn from each other and the unique knowledge that each brings to the table
    • The learning preferences of each generation
    • What motivates each generation to learn
    • How to coach and mentor to match an employee’s generational attitude

    Leading a cross-generational workforce

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    • Why the one-size-fits-all management style needs to be tossed out the window
    • The 6 keys of cross-generational management
    • Why trust is an important factor in cross-generational management
    • Which leadership styles work best with each generation
    • Building a cross-generational team that gets results